FAQ

• What makes a secure password?

  Your Gameforge account password must be at least 10 characters long and contain a combination of upper and lowercase letters and at least one number.
  As a general rule, the longer and more complex your password, the better. Your password can of course be longer than 10 characters and contain special characters such as ! ? , . + and & to further increase your protection.
  Don’t choose a password that appears in the dictionary, or which uses consecutive numbers (123456), letters (abcdefg), or keys on the keyboard (qwerty).

• How can I remember my password?

  One useful way of storing passwords is to use a password manager, which will not only offer a way of generating more complex and secure passwords, but also manage them for you.
  Alternatively you can try memorizing a sentence which contains at least one number. Then simply take the first letter of each word, plus the numbers as digits, and you’ve got yourself a long and complex password.

• What further options do I have to protect my Gameforge account?

  For additional protection, Gameforge offers the Gameforge Authenticator App which allows you to activate two-factor authentication for your account. More information can be found at: https://gameforge.com/support/authenticator

• What else is important?

  Every time you set up an account, you should always use a different password. This ensures that even if someone should get hold of one of your passwords, they won’t gain access to your other accounts.
  This is particularly important for your email address password. Most email service providers also offer the option of two-factor authentication.
  Furthermore, you should never share your Gameforge account password with anyone else. If you have reason to believe that someone has gained unauthorized access to your Gameforge account, change your password immediately and contact our Support team.